Swiss AviationTraining (SAT) will formally surrender its rights and entitlements as a Maintenance Training Organisation on 31 December 2016 and will transfer the management and conducting of all its technical training to Lufthansa Technical Training (LTT) with effect from 1 January 2017.

Your new contact for booking your training will now be

Lufthansa Technical Training

Email: Info@LTT.DLH.de

Phone: +49 69 696 2751

Thank you for the confidence and trust that you have placed in Swiss AviationTraining, and for the long-standing partnership we have enjoyed with you to date. We look forward to continuing our tried-and-trusted collaboration with you and LTT.


Lufthansa Technical Training

Senior cabin crew training

Senior cabin crew training

Swiss AviationTraining provides excellent product, service and leadership training standards for senior cabin crew members of Swiss International Air Lines and many other high-profile international airlines. Taking account of the individual training needs of every airline, we provide specially tailored solutions. The training courses cater to the requirements of both new and experienced cabin crew members.

Our instructors are fully familiar with today’s high on-board service standards and have many years of personal experience that they continue to refresh on regular flight duty assignments.

Topics

A selection of possible training topics:

  • Leadership and management skills
  • Customer care and passenger profiles
  • Intercultural communication skills
  • Conflict management
  • Efficient crew briefings
  • Work procedures
  • Performance reviews and appraisal talks
  • Announcements on board
  • Sales & marketing
  • Airline specific knowledge
  • Basic knowledge of business economics

Objectives

Course participants are professionally trained and prepared for their various on-board duties as cabin crew member. All relevant and company-specific needs of the customer are taken into account.

Requirements

All course participants must be employed by an airline.

Examinations & approvals

Examinations can be held and certificates issued on request.

Duration

The duration of the course depends on the chosen topics and customer requirements.