Swiss AviationTraining (SAT) will formally surrender its rights and entitlements as a Maintenance Training Organisation on 31 December 2016 and will transfer the management and conducting of all its technical training to Lufthansa Technical Training (LTT) with effect from 1 January 2017.

Your new contact for booking your training will now be Lufthansa Technical Training.

Thank you for the confidence and trust that you have placed in Swiss AviationTraining, and for the long-standing partnership we have enjoyed with you to date. We look forward to continuing our tried-and-trusted collaboration with you and LTT.

Contact Lufthansa Technical Training

Compact course

Compact course

Disasters and crisis affecting aviation companies require professional response by trained and empowered resources at call in facilities equipped with essential and adequate infrastructure. Our Compact Courses will focus on key issues of Emergency & Crisis Management / Emergency Response and serve as platform for assessing and developing your preparedness level in an interactive and international application-oriented learning environment.

Participants’ benefits

The training offers multiple opportunities to

  • Assess own plans, processes, preparations, skills, infrastructure
  • Broaden knowledge on key issues of Emergency/Crisis Management
  • Be inspired by measures boosting own organization’s performance
  • Share & exchange thoughts, ideas, best practice and lessons learned
  • Inspect facilities, technologies, tools and visualization aids
  • Experience the initial Emergency Response “chaos phase” (exercise)

Designed for

  • Emergency Response Planners
  • Station Managers
  • Fixed-Base Operator Managers
  • Leaders involved in Emergency Management and Crisis Management

Course contents

  • Highlighting organization, processes, missions, responsibilities, tasks for
    • Emergency Management & Command Center operations at H.Q.
    • Humanitarian Response with intercultural & interreligious dimensions
    • Crisis Communications & Media Relations
    • Station Emergency Response Planning & Response
  • Questions and Answers
  • Visiting facilities at SWISS & at Zurich Airport used for functions above


Roland Schwendeler

Senior Consultant with extensive experience in various Airlines and Civil Aviation Organisations. Former Head of Care Team and Senior Manager for Emergency Response Process Management for Swissair (later Swiss). Currently Emergency Response Coach, Trainer and Project Manager for Swiss Aviation Training Ltd.


Zurich Airport, Switzerland


1 day (0830 – 1730h)




  • CHF 480 per participant including lunch and refreshements
  • CHF 340 for each additional participant from SAME company

Terms and conditions

  • Minimum participants 7, maximum participants 15
  • Course invitation & invoice sent 1 month prior to start of course
  • Invoice settlement before start of course (course fee ‘per person’)
  • No refund if cancellation notice sent less than 15 days before start
  • Course cancellation by Swiss AviationTraining in case of force majeure


  • Special rates at local hotels around Zurich Airport available on request
  • Course invitations sent one months prior to course begin
  • Map with course location sent together with invitation
  • Tourist information Zurich and environment sent with invitation
  • For additional details contact