Swiss AviationTraining (SAT) will formally surrender its rights and entitlements as a Maintenance Training Organisation on 31 December 2016 and will transfer the management and conducting of all its technical training to Lufthansa Technical Training (LTT) with effect from 1 January 2017.

Your new contact for booking your training will now be Lufthansa Technical Training.

Thank you for the confidence and trust that you have placed in Swiss AviationTraining, and for the long-standing partnership we have enjoyed with you to date. We look forward to continuing our tried-and-trusted collaboration with you and LTT.

Contact Lufthansa Technical Training

Integrated Crisis Management

Integrated Crisis Management


An organization should have the ability to respond swiftly and efficiently to an emergency. The key drivers in such situations are a high-level of staff leadership, specialist personnel and service-level provisions, along with the specific facilities and resources to maintain a 14-day continuous emergency response and subsequent activation of a Post Emergency Response Organization to handle the medium and long-term issues.

Main Topics handled

  • Organization: missions, functions, resources, facilities, operational and commercial challenges, business continuity
  • Leadership: profiles, competencies, skills
  • Documentation. 
  • Site Team Organization and Operations: mission responsibilities, resources, material
  • Alarm and Notification: systems, levels, schemes, reports, confirmation
  • Command Center operation

How you will benefit

  • Participants understand the impact, roles, responsibilities, processes and network involved in an emergency. They are familiar with the most important crisis management leadership factors such as decision making, priority setting, situation analyses, evaluation of options, examination of “what if..." scenarios.
  • Criteria regarding investigation, technical, legal, financial and insurance aspects will be covered.
  • Do’s and don’ts as well as lessons learned from previous accidents and events will be reviewed.
  • Analyzing plans of suitably equipped Command Center facilities enable participants to evaluate their own installations effectively.
  • Go-Team Leaders will be able to support station emergency response operations abroad and ensure that the company and its representatives are being perceived positively and professionally.
  • Presentation regarding alarm and notification systems enables participants to make a comparison with their own system and motivate them to perform periodic notification drills.
  • Know-how will be gained in order to ensure post-emergency activities of all faculties involved.

Designed for

  • Emergency Directors
  • Heads of Crisis Management Teams
  • Go-Team Leaders
  • Command Center specialists
  • Heads of back-office units working closely with the Command Center
  • Deputies