Swiss AviationTraining (SAT) will formally surrender its rights and entitlements as a Maintenance Training Organisation on 31 December 2016 and will transfer the management and conducting of all its technical training to Lufthansa Technical Training (LTT) with effect from 1 January 2017.

Your new contact for booking your training will now be Lufthansa Technical Training.

Thank you for the confidence and trust that you have placed in Swiss AviationTraining, and for the long-standing partnership we have enjoyed with you to date. We look forward to continuing our tried-and-trusted collaboration with you and LTT.

Contact Lufthansa Technical Training

Station and Branch Office Response

Station and Branch Office Response


Stations and Branch Offices must be able to deal with an emergency or a crisis from the moment of notification in a responsible, professional and efficient way, solving a multitude of simultaneous problems under great pressure. Crisis Management leadership competencies, teamwork and delegation abilities, procedural know-how and priority setting are key success factors.

Main topics handled

  • Local Emergency Response Processes and Plans
  • Leadership
  • Dependencies
  • Resources
  • Agreements
  • Linking with other teams
  • Integrated crisis management
  • Humanitarian response
  • Crisis communications
  • Cooperation with Head Office teams
  • Site Teams
  • Partner Organizations
  • Facilities
  • Documentation

How you will benefit

  • Participants will acquire and improve skills required in order to implement the Station Emergency Response Plan.
  • They will be made aware of duties in dealing with authorities, organizations, partners, affected persons and their families, the media and the continuous liaison and cooperation with Head Office.
  • Participants understand the emotions and the human dimensions in a crisis and disaster environment and acquire skills and know-how to deal with specific situations, including the role of cultures and religions.
  • Restraints in media handling as well as pitfalls and do’s and don’ts are explained.
  • A basic table-top exercise will provide the opportunity for crisis management leadership in a controlled environment

Designed for

  • Local internal and external managerial station staff
  • Local sales representatives
  • Branch office staff
  • Deputies